Best Microsoft Dynamics 365 Partners & Consultants in 2025
Choosing the right Microsoft Dynamics 365 partner is crucial for a successful implementation. With so many options to choose from, it can be challenging to determine which partner is the best fit for your business. Here are some of the most important factors to consider when evaluating Dynamics 365 partners:
Industry Expertise
Look for a partner with extensive experience in your specific industry. They will understand your business processes and requirements better than a generic consultant. Industry expertise goes beyond just knowing the software; it means understanding the nuances of your vertical and business.
Technical Capabilities
Ensure the partner has certified Dynamics 365 consultants on staff. They should be able to handle complex integrations and customizations. Evaluate their development capabilities as well. You want a partner that can deliver technical solutions tailored to your needs.
Implementation Experience
Select a partner with a solid track record of successful Dynamics 365 implementations. Ask for client references and case studies. Experience rolling out Dynamics 365 projects reduces risk and ensures smoother deployments.
Support and Training
Your partner should provide ongoing support after launch. Make sure they offer training for your staff as well. This enables your team to fully utilize Dynamics 365 and get the most out of your investment.
Pricing
Partners have varying fee structures. Get quotes from multiple vendors. Look beyond just implementation costs at ongoing fees. Make sure the partner’s pricing aligns with your budget.
The Ideal Fit for your Business
Most importantly, the partner should understand your business goals and be able to translate those into an effective Dynamics 365 solution. Ensure your partner listens to your needs and you feel confident in their recommendations. The ideal partner acts as a trusted advisor that gets to know your business inside and out.
Doing thorough research and asking the right questions will lead you to the perfect Microsoft Dynamics 365 partner to meet your specific needs. This gives you the highest chance for a successful implementation.
6 Microsoft Dynamics 365 Consulting Partners
- SingleStone Consulting
- Dynamics Square
- Alithya
- HCL Tech
- Avanade
- Sunrise Technologies
1. SingleStone Consulting
Overview
SingleStone is a Gold Microsoft Dynamics 365 partner founded in 1997. A boutique firm, SingleStone prioritizes highly attentive, personalized service. Their in-depth research and understanding of each client’s business nuances enable them to implement Microsoft Dynamics 365 solutions that meet very specific needs. They have extensive experience implementing Dynamics 365 solutions for organizations across many industries including manufacturing, distribution, professional services, and more. Their team has deep expertise in Dynamics 365 Sales, Customer Service, Field Service, Marketing, and other modules.
Services
1. Dynamics 365 Strategy & Roadmapping
- Assess current processes and systems
- Define business goals and transformation opportunities
- Create tailored roadmaps aligned with business strategy
2. Implementation & Configuration
- End-to-end deployment of Microsoft Dynamics 365
- Module selection and customization (Sales, Customer Service, Marketing, etc.)
- Integration with existing platforms and data sources
3. Process Optimization & Automation
- Streamline and automate core business processes
- Align workflows across teams using Dynamics tools and Power Platform
- Improve data accuracy and operational efficiency
4. Data & Reporting Enablement
- Create actionable dashboards and reporting tools
- Build data pipelines to unify customer and operational data
- Enable real-time analytics and decision-making
5. Change Management & User Adoption
- Prepare teams for system changes
- Deliver training and support for user adoption
- Create long-term success through enablement and empowerment
6. System Health Checks & Optimization
- Review existing Dynamics 365 deployments
- Identify pain points, underused features, or inefficiencies
- Recommend and execute improvements for performance and usability
7. Ongoing Support & Managed Services
- Provide post-launch support and troubleshooting
- Offer scalable managed services for maintenance and enhancements
- Partner for long-term CRM strategy and evolution
Key Differentiators
- Deep alignment with business goals—not just tech for tech’s sake
- Integration with Microsoft Power Platform (Power BI, Power Apps, Power Automate)
- Emphasis on both people and process—ensuring the solution fits the culture
- Expertise in navigating complex enterprise environments
- Agile delivery methodology for faster time-to-value
Pros
- 15+ years of Dynamics 365 experience
- 500+ successful Dynamics 365 projects delivered
- Deep bench of certified Dynamics 365 consultants
- Industry-specific solutions and expertise
- Global delivery capabilities
Cons
- Limited presence outside North America
- Less experience with niche Dynamics 365 modules
Pricing
As a top Microsoft partner, SingleStone offers flexible pricing models for Dynamics 365 implementations and services. Pricing is customized based on the scope, complexity, and timeline of each project. They offer fixed fee, time and materials, and managed services pricing. Exact costs are not publicly listed, but they offer very competitive rates compared to other top Dynamics partners.
2. Dynamics Square
Overview
Dynamics Square is a leading Microsoft Dynamics 365 consulting partner focused on providing end-to-end Dynamics implementations and customizations. Founded in 2009, they have over a decade of experience delivering Dynamics solutions to enterprises worldwide.
Services
1. Implementation Services
- System Configuration: Tailoring Dynamics 365 applications to align with specific business processes.
- Data Migration: Ensuring seamless transfer of existing data into the new system.
- User Training: Empowering staff with the knowledge to effectively utilize Dynamics 365.
2. Upgrade Services
- System Assessment: Evaluating current systems to identify upgrade opportunities.
- Migration Planning: Developing a roadmap for transitioning to the latest Dynamics 365 versions.
- Post-Upgrade Support: Providing assistance to ensure smooth operation after upgrades.
3. Support Services
- Ad-Hoc Support: Offering immediate assistance for one-time or short-term needs without long-term commitments.
- Prepaid Hours Support: Providing a block of dedicated support hours for ongoing requirements.
- Annual Support: Delivering continuous support to address system issues, bug fixes, and process improvements.
Key Differentiators
Pros
- Deep technical and functional expertise in Dynamics 365
- Global delivery presence across North America, Europe, Middle East and Asia Pacific
- Flexible engagement models (fixed-fee, T&M)
- Strong customer focus with 95% retention rate
- Microsoft Gold Partner with multiple competencies
Cons
- Less experience in some newer Dynamics 365 applications like Field Service
- Majority of clients are enterprise-level organizations
- Limited presence in certain geographies like Latin America
Pricing
Dynamics Square provides flexible pricing models based on fixed-fee and time and material structures. Pricing depends on the complexity, scope, location and duration of the engagement. Contact Dynamics Square for a customized quote.
3. Alithya
Overview
Alithya is a leading Microsoft Dynamics 365 partner with over 2,200 professionals providing ERP, CRM, business intelligence, digital solutions, application services, blockchain and cybersecurity services across North America. They have been a Microsoft partner for over 30 years and have extensive industry expertise across manufacturing, financial services, healthcare, professional services, public sector and telecom.
Services
1. Implementation and Upgrade Services
- System Assessment and Planning: Evaluating current systems to develop a tailored implementation or upgrade strategy.
- Deployment: End-to-end deployment of Microsoft Dynamics 365 applications.
- Data Migration: Ensuring seamless transfer of data from legacy systems to Dynamics 365.
- Customization and Configuration: Tailoring Dynamics 365 functionalities to align with specific business processes.
2. Training and User Adoption
- Digital Adoption and Training: Providing comprehensive training programs to ensure effective use of Dynamics 365 solutions.
- Change Management: Assisting organizations in managing transitions and maximizing user adoption rates.
3. Managed Services and Support
- Ongoing Support: Offering continuous assistance to address system issues and ensure optimal performance.
- System Optimization: Regularly reviewing and enhancing system configurations to meet evolving business needs.
4. Integration Services
- Microsoft Ecosystem Integration: Seamlessly connecting Dynamics 365 with other Microsoft products like Office 365, Azure, and Power Platform for a unified experience.
- Third-Party Integration: Integrating Dynamics 365 with other essential business applications to ensure cohesive operations.
Key Differentiators
Pros
- Deep Microsoft partnership and expertise
- Industry-tailored solutions and experience
- Full lifecycle services from strategy to managed services
- Global delivery capabilities
Cons
- More focused on large enterprise clients
- Limited presence outside of North America
- Less specialized expertise in niche Dynamics 365 modules
Pricing
As a large global company, Alithya does not publish set pricing but provides custom quotes based on each client’s unique needs and scope. Their services are targeted towards medium and large enterprises with complex needs and budgets to match.
4. HCL Tech
Overview
HCL Tech is a leading Microsoft Dynamics 365 consulting partner with over 20 years of experience implementing Dynamics solutions. They have worked with over 4000 customers across various industries.
Services
1. Implementation Services
- End-to-End Deployment: Comprehensive deployment of Microsoft Dynamics 365 applications tailored to business needs.
- Customization and Configuration: Adapting Dynamics 365 functionalities to align with specific organizational processes.
- Data Migration: Ensuring seamless transfer of data from legacy systems to Dynamics 365.
2. Consulting and Strategy
- Digital Transformation Consulting: Developing strategies to leverage Dynamics 365 for business growth and efficiency.
- Process Optimization: Analyzing and refining business processes to maximize the benefits of Dynamics 365.
3. Integration Services
- Microsoft Ecosystem Integration: Seamless integration of Dynamics 365 with other Microsoft products like Office 365, Azure, and Power Platform.
- Third-Party Integration: Connecting Dynamics 365 with various third-party applications to ensure cohesive operations.
4. Managed Services and Support
- Ongoing Maintenance: Providing continuous support to address system issues and ensure optimal performance.
- System Upgrades: Managing updates and enhancements to keep Dynamics 365 applications current.
5. Training and User Adoption
- Comprehensive Training Programs: Equipping users with the necessary skills to effectively utilize Dynamics 365.
- Change Management: Assisting organizations in managing transitions and promoting user adoption.
Key Differentiators
Pros
- Deep expertise across all Dynamics 365 modules and versions
- Industry-specific solutions and accelerators
- Focus on user adoption and change management
- Global delivery capabilities
- Microsoft Partner of the Year award winner
Cons
- Limited presence outside of North America
- Less experience with niche or emerging tech like IoT
- Not suited for small or mid-market clients
Pricing
HCL Tech does not publicly list pricing information. Fees are customized based on the scope, complexity, and timeline of each project. Expect fees to be in line with other top-tier Microsoft partners. Contact PowerObjects for a detailed project quote.
5. Avanade
Overview
Avanade is a global consulting and technology company focused on the Microsoft ecosystem. Founded in 2000, it is a joint venture between Microsoft and Accenture. Avanade has over 50,000 professionals worldwide and has delivered solutions for thousands of clients across multiple industries.
Services
1. Implementation and Migration Services
- System Assessment and Planning: Evaluating current systems to develop tailored implementation or migration strategies.
- Deployment: Comprehensive deployment of Microsoft Dynamics 365 applications, ensuring alignment with business objectives.
- Data Migration: Utilizing automated tools and accelerators to ensure seamless data transfer from legacy systems to Dynamics 365.
2. Intelligent Business Applications
- AI Integration: Leveraging AI capabilities to enhance customer engagement and operational efficiency.
- Process Optimization: Streamlining business processes using Dynamics 365 to improve productivity.
3. ERP Solutions
- Finance and Supply Chain Management: Modernizing operations by optimizing finance, supply chain, and commerce processes with cloud-based, AI-powered ERP platforms.
4. Sales and Customer Engagement
- Intelligent Sales Solutions: Implementing AI-powered sales tools to accelerate revenue generation and enhance customer relationships.
5. Managed Services and Support
- Ongoing Maintenance: Providing continuous support to address system issues and ensure optimal performance.
- System Upgrades: Managing updates and enhancements to keep Dynamics 365 applications current.
6. Training and User Adoption
- Comprehensive Training Programs: Equipping users with the necessary skills to effectively utilize Dynamics 365.
- Change Management: Assisting organizations in managing transitions and promoting user adoption.
Key Differentiators
Pros
- Strong partnership with Microsoft provides early access to Dynamics 365 updates.
- Global reach with local offices provides both worldwide expertise and regional knowledge.
- Industry expertise from delivering Dynamics 365 solutions for 20+ years.
- Integrated offerings spanning strategy, implementation, apps, AI, and managed services.
Cons
- As a large global company, local account management can vary.
- Less specialized in niche Dynamics 365 applications and products.
- Higher cost provider relative to smaller partners.
Pricing
As a large consulting firm, Avanade has complex pricing models that vary by project size, scope, location, and services required. They do not publicly list rates. Pricing is customized during the proposal stage and scaled based on level of effort and resources needed. Buyers can expect fees competitive within the major SI market.
6. Sunrise Technologies
Overview
Sunrise Technologies is a leading Microsoft Dynamics 365 consulting partner with over 20 years of experience implementing Dynamics solutions for businesses. They have a dedicated team of Dynamics consultants and developers that focus exclusively on Dynamics implementations.
Services
1. Implementation Services
- End-to-End Deployment: Comprehensive implementation of Microsoft Dynamics 365 applications, ensuring alignment with specific business processes.
- Customization and Configuration: Tailoring Dynamics 365 functionalities to meet unique organizational requirements.
- Data Migration: Seamless transfer of data from legacy systems to Dynamics 365, ensuring data integrity and continuity.
2. Upgrade Services
- System Assessment: Evaluating existing systems to identify opportunities for upgrading to the latest Dynamics 365 versions.
- Migration Planning: Developing strategic plans for transitioning to updated platforms with minimal disruption.
- Post-Upgrade Support: Providing assistance to ensure smooth operation and user adaptation after upgrades.
3. Development Services
- Custom Application Development: Creating bespoke applications and extensions to enhance Dynamics 365 capabilities.
- Integration Solutions: Connecting Dynamics 365 with other Microsoft products and third-party applications for a unified system.
4. Business Intelligence
- Data Analytics: Utilizing tools like Power BI to transform data into actionable insights.
- Reporting Solutions: Developing comprehensive reporting systems to support informed decision-making.
5. Training and Support
- User Training: Providing comprehensive training programs to ensure effective utilization of Dynamics 365 solutions.
- 24×7 Global Support: Offering continuous assistance to address system issues and ensure optimal performance.
Key Differentiator
- Sunrise 365® Solutions: Exclusive suite of industry extensions and services designed to enhance Dynamics 365 implementations, including:
- Quick Start: Accelerated deployment methodology to achieve faster time-to-value.
- Supply Chain & Retail: Advanced functionalities tailored for supply chain and retail operations.
- Smart Allocation: Tools to optimize inventory allocation and distribution.
- Industry Focus: Specialized expertise in sectors such as apparel, fashion, footwear, furniture, textiles, and consumer products, ensuring solutions are tailored to industry-specific challenges.
- Global Reach: Capabilities to manage multi-country, multi-currency, multi-language, and multi-company complexities, facilitating international operations.
- Unified Platform: Integration of ERP, CRM, POS, SCM, and WMS functionalities into a single platform, providing a holistic view of business operations.
- Continuous Innovation: Leveraging the latest Microsoft technologies, including AI and machine learning, to drive digital transformation and maintain a competitive edge.
Pros
- Deep expertise and experience with Dynamics 365
- Focus on manufacturing, distribution, professional services, and public sector
- Full lifecycle services from assessment to deployment and support
- Strong project management and business analysis capabilities
- Global delivery capabilities
Cons
- Mostly focused on US market
- Less experience with niche Dynamics add-ons and ISV solutions
Pricing
Sunrise Technologies does not publicly list pricing information. As a professional services firm, pricing is customized based on the scope, complexity, and timeline of each client project. They offer fixed fee projects as well as time and materials engagements.
Conclusion
Microsoft Dynamics 365 is a powerful cloud-based business applications platform that can help companies streamline their operations and transform digitally. When selecting a Microsoft Dynamics 365 partner, it’s important to consider their industry expertise, experience implementing Dynamics 365, customer reviews, services offered, and pricing structure.
Based on the research conducted for this article, here are some top recommendations for Microsoft Dynamics 365 partners to consider in 2024:
- SingleStone Consulting – A great choice for complex Dynamics 365 deployments and custom app development. They have deep technical expertise and experience with large enterprises as well as mid-market companies.
- PowerObjects – Recommended for their focus on Dynamics 365 and first-party apps. They have pre-built solutions and strong Dynamics 365 community engagement.
- Avanade – A large Microsoft partner with extensive experience deploying Dynamics 365 globally. They offer full lifecycle services.
- Alithya – A strong option for manufacturing and distribution companies needing Dynamics 365 and Power Platform skills.
- Dynamics Square – A top pick for SMBs needing a Dynamics 365 partner with fixed-fee pricing and responsive support.
The right Microsoft Dynamics 365 partner for your business depends on your industry, business needs, and budget. Evaluate partners closely across these criteria before selecting one to help implement a successful Dynamics 365 solution. With the capabilities of Dynamics 365 and the expertise of the right partner, your company can transform its operations for the future.