Ida Pierce — Talent Experience Lead at Capital One

In episode 16, Ida Pierce joins Ryan Shriver to share how Design Thinking shapes her ability to connect, direct, and contribute to problem-solving. They cover empathy and assumption mapping, talent design, fair and inclusive hiring processes, and designing products and processes for good.Episode Notes:OpenIDEO – Richmond ChapterThe Read CenterWonderbolt LabsVA HBCU'sWhen They Call You a Terrorist, Patrisse Khan-CullorsUnderstand Design Thinking in Under 5 MinutesBounded Context