Over the past two decades, Sitecore has made a name for itself as an enterprise-grade Content Management System (CMS) and Digital Experience Platform (DXP).
And when huge brands like Microsoft and P&G rely on Sitecore, it’s natural to assume that it’s suitable only for larger organizations. However, this is not the case, as New Zealand’s Gallagher Group discovered to its (pleasant) surprise.
Gallagher’s Success Story
Gallagher, a well-known security firm in New Zealand, recently found a way to harness the power of data and automation to provide its small business customers with:
- The right products and services
- The most advanced security
With the help of Sitecore, Gallagher created a scalable, user-friendly online platform that could:
- Collect its customers’ information
- Help automate their service delivery
- Provide more personalized offers to each customer
The Power of Integration
By integrating the customer engagement and digital marketing platform Sitecore with Microsoft Azure, Gallagher was able to:
- Harness Sitecore’s flexibility and user-friendliness
- Leverage the accessibility, security, and scalability of the cloud
This strategic integration provided:
- Seamless, end-to-end reporting on customer behaviors
- Insights to better understand their customers
- Enhanced interaction on customers’ terms
- Exceptional user experiences
Results
Gallagher’s security technology received a significant boost, while their customers received what they valued most – peace of mind.
Transform Your Small Business with Sitecore
Are you a small business looking for a way to transform your content management and customer engagement outcomes?
Try Sitecore! For more information, talk to SingleStone’s Sitecore small business solutions experts.